Startdato
Kursusbeskrivelse
Course Overview
Learn moreGet the key skills you need to manage and motivate, to delegate and to become a great all-round manager
HIGHLIGHTS:
This programme is practical, hands-on and business focused. You learn by using role plays, exercises and tips.
Learn how to use clear goal setting and professional feedback to manage your team on a daily basis
KEY COMPETENCES:
- Becoming a great manager
- Delegation strategies
- Coaching skills
- Communication skills
- Motivating your team
- Performance management
Course objectives
- Understand your management roles and responsibilities
- Improve communication with your team & set expectations for you and your direct reports
- Adapt your management style to meet the needs of individual team members
- Communicate organizational goals that get results
- Apply delegation strategies to increase productivity and motivation
- Use effective coaching techniques to maximize your team’s performance
- Recognize different types of work conversations
- Define the goals of performance management
- Understanding and using the conversational triangle in your management role
- Practice delegation discussion in role plays
- Share your knowledge and challenges with your peers and MCE's highly experienced faculty
Program
Essentials of Management: Management Skills for New Managers is a hands-on online training programme, highly interactive with exercises and role plays. The programme is facilitated by an experienced business person.
Programme Modules:
1 – Defining Your Role as a Manager
- Discovering the qualities and abilities required for effective management
- Identifying the roles and responsibilities managers perform
- Exploring the contextual issues and challenges that new managers face today
2 – Continuous Performance Management
- Defining the goal of performance management
- Identifying the process and challenges
- Practicing the skills of performance management
3 – Communication: Conducting Effective Work Conversations
- Describe the importance of communication to effective management.
- Recognizing the qualities of effective communication.
- Understanding the process of communication and the barriers that can derail it.
- Recognizing different types of work conversations.
- Identifying the two key conversation skills.
- Understanding and utilizing the conversational triangle
4 – Coaching for Performance
- Identifying the importance of and requirements for coaching
- Learning the micro-skills of effective coaching
- Confronting problem behaviours in a tactful manner
- Using the AMA Guide to manage a coaching discussion
- Differentiating between coaching and disciplining
5 – Building a Motivational Climate
- Recognizing the manager’s role in employee motivation
- Exploring important elements of the motivational process
- Utilizing managerial practices for building a motivational climate
6 – Delegating for Growth and Development
- Describing the types of delegation that managers can engage in
- Identify the importance of, and the barriers to, effective delegation
- Assessing your current delegation practices and their challenges
- Recognizing what can and can’t be delegated
- Identifying the phases of effective delegation
- Practicing delegation discussion
Målgruppe
LEVEL: New Managers
You are a manager with up to 3 years experience and you have a team of 3 or more people. You need to improve your management skills and become a great allround manager
Video
Få information
Their mission
MCE, or Management Centre Europe, is a training organization based in Brussels, Belgium. With over 95 years of experience, the organization offers more than 130 training programs in over 40 major cities worldwide and online. The mission of MCE is...